#1
★
Jared
CSR
83.6
($220)Score
83%+25Booking Rate
52%+18Close-Through
52+9Outbound Calls
9+20Memberships
35+10Jobs Booked
1+2Reviews
CSR Leader
November Revenue Goal
$302,300
Month to Date
$160,916
Pace
$321,831
Left to Goal
$141,384
Data as of 12:45 PM · updates every 15 min, 7am-7pm
#2
★
Holly
CSR
74.8($35)Score
100%Booking Rate+30
50%Close-Through+17
115Outbound Calls+20
1Memberships+2
13Jobs Booked+4
1Reviews+2
#3
★
Troy
CSR
69.5($85)Score
89%Booking Rate+27
59%Close-Through+20
35Outbound Calls+6
3Memberships+7
28Jobs Booked+8
1Reviews+2
#4
★
Paul Danny
CSR
34.1($35)Score
88%Booking Rate+26
N/AClose-Through+0
8Outbound Calls+1
1Memberships+2
8Jobs Booked+2
1Reviews+2
#5
★
Jenna Mike
CSR
32.3($35)Score
86%Booking Rate+26
N/AClose-Through+0
4Outbound Calls+1
1Memberships+2
6Jobs Booked+2
1Reviews+2
#6
★
Brianna AI
CSR
29.9($10)Score
83%Booking Rate+25
N/AClose-Through+0
0Outbound Calls+0
0Memberships+0
10Jobs Booked+3
1Reviews+2
★
★
Grace
Inside Sales
$13,409Sold
6
Outbound Calls
4
Jobs Sold
2
Memberships
How Scoring Works
Each metric's top performer earns the full points; everyone else earns a proportional share of them. A customer review adds a flat 2-pt bonus. Your Score is the sum of all six.
How Rank Is Scored
Booking Rate30 pts
Close-Through20 pts
Outbound Calls20 pts
Memberships20 pts
Total Jobs10 pts
Reviews2 pts
Avg Booking Rate
90%
Close-Through
54%
Memberships Sold
17
Outbound Calls
220
Inside Sales
$13,409
Company Revenue
$160,916
GOAL $302,300 · PACE $321,831